Customer satisfaction is essential because a satisfied customer is the most effective advertisement. In addition to product quality and safety, our goals to achieve customer satisfaction through sales and after-sales services are as follows:
- Reducing the rate of customer complaints due to manufacturing defects of our company to zero
- Minimizing the rate of services provided under warranty
- Increasing our domestic sales and the number of dealers
Increasing our employment along with our production capacity;
Our company does not perform the installation of conversion equipment on vehicles internally. Instead, LPG fuel system conversion is provided through our authorized dealers serving in many parts of Turkey. To maintain the image of the “ATİKER” brand, and the quality and performance of our products and systems through proper sales service and installation, we work to contribute to the training and development of our Authorized Dealers. We offer training courses on installation, sales, repair, and maintenance to the dealers who wish to work with us, and those who succeed in the training are authorized by receiving the “Atiker Autogas Systems Training Seminar Achievement Certificate.” Authorized dealers are provided with technical information support whenever needed, and training is repeated if necessary. Through our after-sales service, we also provide the necessary technical services for problems encountered with our products under warranty.
